It looks like there was a rather serious issue with the Internet earlier this morning. The most obvious symptom was that all the Google Apps as well as www.google.com were unavailable from 8:53am MST to 11:15am. At this point it appears that it might have been an issue with the pipe going to Google. Here is a tracert of what we were seeing:
C:\Users\xxxx>tracert www.google.com
Tracing route to www.l.google.com [74.125.93.104]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms xxxxxx.xxxxx.xxxx[xx.xx.0.1]
2 <1 ms <1 ms <1 ms xx.xx.0.1
3 <1 ms <1 ms <1 ms xx.xx.0.9
4 4 ms 4 ms 4 ms xxx.xxx-1-0.xxxx-cust1.dnvr.uswest.net [xx.224.x
x.17]
5 4 ms 4 ms 4 ms cls-core-02.inet.qwest.net [205.171.152.94]
6 30 ms 32 ms 31 ms dap-brdr-03.inet.qwest.net [67.14.2.85]
7 30 ms 30 ms 30 ms 192.205.36.45
8 49 ms 48 ms 49 ms cr2.dlstx.ip.att.net [12.122.87.54]
9 48 ms 48 ms 49 ms cr1.attga.ip.att.net [12.122.28.173]
10 48 ms 48 ms 48 ms 12.123.22.5
11 * * * Request timed out.
12 * * 293 ms 72.14.233.54
13 * * * Request timed out.
14 287 ms * * 209.85.254.239
15 * * * Request timed out.
16 * * * Request timed out.
17 287 ms * 288 ms qw-in-f104.google.com [74.125.93.104]
Trace complete.
Everything looks good at this point, but it really makes you appreciate having Google.
Also, here are some tools to help out when taking a look at outages like this:
1. http://www.internettrafficreport.com/
2. http://isc.sans.org/
3. http://www.internetpulse.net/
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